As more and more businesses rely on technology solutions to accomplish their everyday tasks, there is a natural expectation for there to be a bit of a learning curve as these advanced solutions are prioritized and accounted for. However, a few industry research firms have compiled their expectations for how this learning curve tendency will influence the needs and challenges businesses will face during the rest of the year.
QuestingHound Technology Partners Blog
Two major concerns of every business owner are the protection of their company and making sure their technology does what it’s supposed to do. It can be overwhelming to manage these two aspects on your own, which makes outsourcing the security and maintenance of your IT such an attractive option.
We have been very fortunate to assist many organizations, and this experience has given us a certain perspective of how many businesses approach their technology maintenance. We often work with new businesses to audit the performance of their IT. We’ve found that small businesses tend to have more issues and are susceptible to bigger vulnerabilities. These aren’t networks that go ignored either--many of them currently pay for an “expert” to support them.
The purpose of an internal IT department is, in theory, twofold: first, they are supposed to strategize a future for the company’s information technology, with the secondary responsibility of troubleshooting and tending to the technological issues a business faces. However, the reality is that many IT departments find themselves with no time to innovate, as they are swamped under service requests for technical issues.
When was the last time that you ran into a problem that was easily solvable, simply by restarting your computer or unplugging a device from the wall, then plugging it back in? Often times, simple troubleshooting tactics can be enough to resolve a problem, but more often than not, there are issues that can’t be easily resolved. It’s these ones that hold businesses back, and we’re here to help.